Learn, Explain the Role and Responsibility of Personnel Manager!
All managers have direct responsibility for the human assets (people) in an organization and are responsible for activities and decisions concerning personnel. There is the concept of study in explaining the Role of Personnel Manager and Responsibility of Personnel Manager. In this sense, all managers are personnel managers. Still, most organizations have a separate department whose main job is to coordinate all personnel activities. Also learned, Explain the Role and Responsibility of Personnel Manager!
There is a need for a close interaction between the personnel department which has the responsibility for the administration of personnel and line managers who have responsibility for optimizing the use of their resources, viz., physical, financial and human. The Personnel department is then required to maintain personal information systems and comply with government’s level a regulatory framework and union-management agreements. Also learn, Personnel Management: Functions, Nature, Principles, and Importance!
Role of the Personnel Manager:
Personnel manager is the head of the personnel department. He performs both managerial and operative functions of management.
His role can be summarized as:
- Personnel manager provides assistance to top management: The top management are the people who decide and frame the primary policies of the concern. All kinds of policies related to personnel or workforce can be framed out effectively by the personnel manager.
- He advises the line manager as a staff specialist: Personnel manager acts like a staff advisor and assists the line managers in dealing with various personnel matters.
- As a counselor: As a counselor, personnel manager attends problems and grievances of employees and guides them. He tries to solve them in best of his capacity.
- Personnel manager acts as a mediator: He is a linking pin between management and workers.
- He acts as a spokesman: Since he is in direct contact with the employees, he is required to act as the representative of the organization in committees appointed by the government. He represents the company in training programmes.
Personnel manager plays following roles in most of the modern enterprises:
- Consultant:
Frequent visits are paid by the employees with their problems, misunderstandings about their employees etc. to the personnel manager. He gives them proper suggestions and provides consultancy advice. These help in removing their misapprehensions, misgivings, and misunderstanding.
- Conscience Keeper:
Personnel manager helps the management of his enterprise in understanding their ethical, ecological, environmental and moral obligations to their employees in particular and the government and society in general.
- Spokesman of the Enterprise:
Personnel manager knows all about the internal matters of the enterprise, therefore, he is in a position to work as the spokesman of the enterprise or its representatives.
- Liaison Man:
Personnel manager works as the liaison between an individual and the group as well as between the employees and the management. This provides a constant channel of communication between individuals and groups, between employees and management and between trade unions and the management. This leads to a peaceful atmosphere for the enterprise.
- Change Agent:
Personnel manager advises and convinces the top management about the possibility of the existing organization’s structure becoming obsolete. He makes suggestions for organization development programmes and related matters.
- Problem Solver:
Personnel manager takes initiative in making necessary long-range organizational planning for avoiding problems relating to the management of human resources.
- General Nature:
Various problems which relate to one or other departments of the enterprise but escape the attention of the concerned line managers are located by the personnel manager. This helps such managers to detect in time such problems and solve them.
Responsibilities of Personnel Manager:
Pigors and Myres have suggested the following responsibilities of personnel manager.
- To advise and counsel line managers in the formulation and administering policies relating to personnel.
- To analyze and ascertain the organizational health of the organization with the help of records of productive efficiency, absenteeism, labor turnover, accidents, internal mobility and complaints, and grievances.
- To provide personnel procedures and services which are helpful to line managers in effective utilization of human efforts.
- To secure co-ordination of all these activities which are relevant to the efficient recruitment of employees in the organization.
- To ensure uniform and consistent administration of personnel policies.
- To ensure that employer observes the provisions of the Act relating to labor welfare.
- To maintain harmonious relations between labor and management.
- To interpret workers problems to the management.
